Live Chat

Have you ever wanted to increase conversions, or have a one on one conversation with a potential customer, or offer instant support to a customer, and wondered how it can be implemented into your small business workflow. Well there is a solution. You may have seen them but never thought you could implement them on your site, and for relatively cheap costs too.

This list is compiled over many years of research. I’ve used a handful of them. And when ever I come across a new one, I bookmark it. Well this hard work shouldn’t go to waste. I’m sharing with you my vetted list of live chat tools.

Note that a lot of these can be managed inside your WordPress managed website. Most can be maintained by one of your administration support staff, or front desk or assistant. The instant boost in response to your customers, can either help them signup to your service, complete a sale, prevent a panic attack. Or even worse have them complain about you on social media.
 

In no particular order.

Live Chat /support/ widgets

 

 

Hip Chat

hip chat

https://www.hipchat.com/

 

 

Snap Engage

Snap Engage

https://snapengage.com/

 

 

Box Car

Box Car

http://getboxcar.com/  – Affiliate version https://chrislanauze.com/go/getboxcarnow/

 

 

Kayako

Kayako

https://www.kayako.com/

 

 

Woopra

Woopra

https://www.woopra.com/

 

 

Lead Chat

Lead Chat

http://www.leadchat.com/

 

 

Provide Support

Provide Support

http://www.providesupport.com/

 

 

Hot Jar

HotJar

https://www.hotjar.com/   Affiliate link – https://www.hotjar.com/r/r68c9

 

 

Intercom

Intercom

https://www.intercom.com/

 

 

Ladesk

Ladesk

https://www.ladesk.com/

 

 

Live Chat Inc

Live Chat Inc

https://www.livechatinc.com/

 

 

Live Person

Live Person

http://liveperson.com/

 

 

Olark

OLark

https://www.olark.com/

 
 

Zopim (Zendesk)

Zopim

https://www.zopim.com/

 

 

Live Chat

Wp Live Chat

https://wp-livechat.com/

 

 

Tawk

Tawk To

https://www.tawk.to/

 

 

Codecanyon: PHP Live Support Chat

Php Live Support Chat

php live support chat

 

 

Codecanyon: WordPress Live Chat Plugin

WordPress Live Support Chat

WordPress live chat plugin

 

 

V Tiger

V Tiger

https://www.vtiger.com/helpdesk/

 

 

Vcita

Vcita

https://www.vcita.com   Reseller link https://www.vcita.com?directory_token=51806a230aaa4c92&invite=RESELLER_SUB_ACCOUNT_INVITE
 
 

Fresh Desk

Fresh Desk

https://freshdesk.com/multichannel-support/live-chat

 

I’m sure there is many more. Don’t forget that most if not all CRM’s will include some form of chat widget to help connect potential leads and clients. Also most support desk platforms also include a live chat widget.

If you know of more please share in the comments below.

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