Live Chat
Have you ever wanted to increase conversions, or have a one on one conversation with a potential customer, or offer instant support to a customer, and wondered how it can be implemented into your small business workflow. Well there is a solution. You may have seen them but never thought you could implement them on your site, and for relatively cheap costs too.
This list is compiled over many years of research. I’ve used a handful of them. And when ever I come across a new one, I bookmark it. Well this hard work shouldn’t go to waste. I’m sharing with you my vetted list of live chat tools.
Note that a lot of these can be managed inside your WordPress managed website. Most can be maintained by one of your administration support staff, or front desk or assistant. The instant boost in response to your customers, can either help them signup to your service, complete a sale, prevent a panic attack. Or even worse have them complain about you on social media.
In no particular order.
Live Chat /support/ widgets
Hip Chat
Snap Engage
Box Car
http://getboxcar.com/ – Affiliate version https://chrislanauze.com/go/getboxcarnow/
Kayako
Woopra
Lead Chat
Provide Support
http://www.providesupport.com/
Hot Jar
https://www.hotjar.com/ Affiliate link – https://www.hotjar.com/r/r68c9
Intercom
Ladesk
Live Chat Inc
Live Person
Olark
Zopim (Zendesk)
Live Chat
Tawk
Codecanyon: PHP Live Support Chat
Codecanyon: WordPress Live Chat Plugin
V Tiger
https://www.vtiger.com/helpdesk/
Vcita
https://www.vcita.com Reseller link https://www.vcita.com?directory_token=51806a230aaa4c92&invite=RESELLER_SUB_ACCOUNT_INVITE
Fresh Desk
https://freshdesk.com/multichannel-support/live-chat
I’m sure there is many more. Don’t forget that most if not all CRM’s will include some form of chat widget to help connect potential leads and clients. Also most support desk platforms also include a live chat widget.
If you know of more please share in the comments below.